Facebook is a popular social media platform that allows businesses to connect with their customers, promote their products or services, and track their online performance.
‍

Integration Details

Go to your CRM settings -> Click on the integrations tab -> Click on the Facebook integration option -> Follow the prompts to connect your account.

Use Cases

One use case for the Facebook integration is to improve your customer engagement. By connecting your Facebook page and Messenger to your Social Traffic CRM account, you can respond to messages and comments directly from your inbox, ensuring faster response times and better customer service.

Additionally, you can track your Facebook ads performance within your CRM, which can help you optimize your ad campaigns and improve your ROI.

‍