Google My Business is a free online tool provided by Google that allows businesses to manage their online presence on Google search and maps. The platform provides a variety of features, including business information management, customer engagement, and analytics.
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Integration Details

To integrate Google My Business with your CRM, you need to first create a Google My Business account and claim your business. Then, within your CRM, navigate to the integrations menu and select Google My Business. From there, you can connect your account and customize your integration settings as needed.
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Compatibility

The Google My Business integration is compatible with many popular CRMs, including Social Traffic CRM and others.
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Use Cases

One use case for the Google My Business integration is to improve your customer engagement. By responding to customer reviews and inquiries directly from your CRM, you can centralize your customer support efforts and provide faster response times. Another use case is to track your Google My Business performance metrics, including clicks, views, and reviews, to gain insights into your online performance and make data-driven decisions to grow your business.
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