Privacy Policy
Hello. Social Traffic Inc. Here's how we protect your data and respect your privacy.
Effective Date: April 24, 2023
Welcome to the Privacy Policy of Social Traffic Inc. ("we", "us", "our", or "Social Traffic Inc"). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website, services, and products. By using our website, services, and products, you agree to the terms of this Privacy Policy.
What Personal Information We Collect
When you use our website or services, we may collect the following information:
a. Personal Information: Personal information includes your name, email address, phone number, and any other information you provide when you register for our services or contact us for inquiries or support.
b. Usage Information: We may collect information about how you use our website and services, such as the pages you visit, the time spent on our site, and the links you click.
c. Device Information: We may collect device-related information, such as your IP address, operating system, browser type, and device model.
d. Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your preferences and how you interact with our website and services.
How We Use Your Information
We use your personal information for the following purposes:
a. To provide, maintain, and improve our services and products, including personalizing and tailoring your experience.
b. To communicate with you, respond to your inquiries, and provide support.
c. To send you marketing and promotional materials related to our services, subject to your consent.
d. To analyze and monitor the usage and effectiveness of our website and services.
e. To detect, prevent, and address technical issues, security threats, and potential fraud.
f. To comply with legal obligations and protect our rights and interests.
We don’t collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).
Social Traffic is a business-to-business service directed to and intended for use only by those who are 18 years of age or over. We do not target Bearer at children, and we do not knowingly collect any personal data from any person under 16 years of age.
Disclosure of Your Information
We may share your personal information with:
Service Providers:
We may share your information with third parties that help us provide and maintain our services, such as hosting providers, data analysis providers, and payment processors.
Affiliates and Business Partners:
We may share your information with our affiliates and business partners, for the purposes of providing our services or for marketing purposes, subject to your consent.
Legal Requirements:
We may disclose your information if required to do so by law, or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, or protect the safety of our users or the public.
Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal information as part of the transaction.
Here is what each of these "legal bases" mean:
Consent
You have given clear consent for you to process your personal data for a specific purpose.
You can change your mind!
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at support@socialtraffic.ca
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
Legitimate interests
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
- Gaining insights from your behaviour on our website or in our app.
- Delivering, developing and improving the Social Traffic service.
- Enabling us to enhance, customise or modify our services and comms.
- Determining whether marketing campaigns are effective.
- Enhancing data security.
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.
Your privacy choices and rights
YOUR CHOICES
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use Bearer but certain services (like Intercom) will not work effectively.
You can turn off cookies in your browser by changing its settings
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at support@socialtraffic.ca.
You can ask us not to use your data for marketing
Your Rights
You can exercise your rights by sending us an email at .
This includes the right to ask us supplementary information about:
- The categories of data we’re processing
- The purposes of data processing
- The categories of third parties to whom the data may be disclosed
- How long the data will be stored (or the criteria used to determine that period)
- Your other rights regarding our use of your data
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You have the right to access information we hold about you
You can object to us using your data for profiling you or making automated decisions about youWe may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide the Bearer service to you.
You have the right to make us correct any inaccurate personal data about you
We will give you a copy of your data in CSV or JSON so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.
You have the right to port your data to another service
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Bearer.
You have the right to be "forgotten" by us
How secure is the data we collect?
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
And please remember:
- You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
- You are responsible of your username and password: keep them secret and safe!
- If you believe your privacy has been breached, please contact us immediately on support@socialtraffic.ca
Data Retention and Security
The personal data we collect is primarily stored in our Amazon Web Services servers in Ireland. As we are a remote company, we process data in the countries we live in (including: Belgium, France, Netherlands, Poland, Portugal, South Africa, the United-Kingdom, the United States) and in any data processing facilities operated by the third parties identified below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or for other operational purposes. We will notify you of any material changes by posting the updated Privacy Policy on our website. Your continued use of our website and services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.